Return & Refund Policy
Return Eligibility
Returns are accepted within 30 days of delivery:
- Unused and in original condition
- Original packaging included
- Proof of purchase required
Non-returnable Items
- Gift cards
- Customized products
- Clearance items
Return Process
Email us at service@sipzoon.com with:
- Order number
- Reason for return
- Photos (if applicable)
Shipping Costs
- Customer pays return shipping unless item is defective
- Original shipping fees are non-refundable
Refunds
- Processed within 5–10 business days after approval
- Issued to original payment method